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January 08, 2009, 03:08:17 PM

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76345 Posts in 4152 Topics by 859 Members Latest Member: - Shante22 Most online today: 40 - most online ever: 66 (June 14, 2007, 11:37:46 AM)

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Author Topic: Service Comparisons  (Read 436 times)
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Ex-expat
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« on: October 09, 2005, 08:59:51 AM »

Generally speaking, if you ever come across a Brit complaining about the service in Bermuda, beat him to a bloody pulp! I now think that the ?mother country? is from where Bermuda inherited its service levels. I have now lived in Canada, Bermuda, and London, and can compare service levels among all three. My Canadian data will be over a decade out of date, so please update me where necessary.

? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?
Canada
Bermuda
UK
Health care................
OK
Excellent, Bermudians don't
know how good they've got it
Sucks, on par with the 3rd
| world, kills people every day
Public transport..........
4/10
4/10
Excellent, you can go
anywhere anytime
Taxis.........................
OK
Suck
Best in the world
Restaurant service......
Excellent
Sucks
OK
4 * Hotel service........
Excellent
Sucks
Good
General behind-.........
counter service
Excellent
Sucks
4/10
Airport arrivals...........
Average
Average
Average
Airport departures......
4/10
Good
Suck
Banks........................
Good
4/10
Suck
Furniture delivery.......
Excellent
Sucks
Sucks
Real estate agents......
4/10
4/10
Scum of the earth
TCD Equivalent...........
Good
OK
4/10
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American Onion
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« Reply #1 on: October 12, 2005, 02:21:15 PM »

TCD is actually a service that has improved vastly in my short two years on the island. your rating of OK is probably still valid but they are doing something right.
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Montreal Expat
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« Reply #2 on: October 12, 2005, 02:45:02 PM »

Your list I can mostly agree with except: Bermuda banks are awful (or they were in 2002-2004 anyway).  I've had to wait over 30 minutes in line for a simple transaction.  Like anything else in Bermuda where you need to deal with a Bermudian in person as a white expat, the service is slow, rude, and generally awful.

As an accountant too, I can assure you the corporate banking world in Bermuda was no better. They made mistakes nearly on a weekly basis (Bank of Bermuda) and getting corrections was like pulling teeth unless I got one of our admin assistants (probably related or an 'aunty' of who I was dealing with) to call for me.

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