zoom are a bunch of  carston janker's   

i'd fly zoom again. why? because the ticket is half the price of a ticket on BA... and i couldn't afford to go and see my family half as much as i do now if i flew BA.

i also find the zoom crew to be incredibly friendly and 'refreshed' where as the BA seemed to just put up with us.

yeah... zoom may have its problems and i'll admit if i had to get somewhere and it was time sensitive i would fly BA if i could afford it. that aside i'm very happy to continue flying zoom.

they could seriously do with reevaluating their check-in staff in bermuda. miserable bunch of cows.

The zoom airlines check in staff go on a SPECIAL customer skills training course, bit like the one most of bank staff, shop staff, and those that work within the customer service industry also attend in this country. I had some woman telling me I couldnt book a flight the other day, when I expressed my dismay as the internet was showing the flight available she said well I ought to go book it on the net then. Only to get a mutter a few minutes later that she had put in the wrong date.  I wont go into the b**** who answered the phone at Butterfield Bank.